We booked this room for a quick one night stop while my husband and his father were attending his son's birthday. They waited in line behind other travelers. The employee (or whoever was at the desk) informed them that they had an employee quit. They appeared to be counting a drawer. They said no one was going to be able to check them in, sorry. The travelers in front of my husband had their reservations cancelled. My husband also had his reservation cancelled. Extremely poor customer service all the way around even by cheap hotel standards. They just lost a couple hundred dollars because whoever was at the desk didn't feel like checking in travelers.
I see a lot of effort in improving the safety. and big renewal actions has been taken place. Thanks for caring...keep up the good work..
THEY HAVE BED BUGS!!!!!!!!! That wasn't even the worse part. The Manager, IRENE, is a BI**H!!!She is rude and very unprofessional. Def not fit to manage anyone, especially not a hotel where you have to deal with people!. Wanted to knock her head smooth off!!! I'll see her again tho, outside of work!!! DO NOT STAY THERE!!! PERIOD.
Ok first off, yes this is a red roof inn. So don't expect much, the night lady at the front desk is very rude! This hotel is for men that work out of town, definitely not a place for the family. Yes the rooms are completely remodeled, bed is good. So I guess for 50 bucks, and if you'd staying a night it works for the money.
The price was good for us just needing a quick unplanned stop from a road trip. BUT it's no Marriott. The bedding had actual holes in them. Not just the every day wear but Burt holes. The floors had all kinds of trash and lent as if the room had not been vacuumed in a long time. The tub was stained a d had hair in it BEFORE we attempted to shower. Needless to say we won t be cutting corners next road trip. It's worth paying the extra money for a Marriott or Hilton
Red Roof Inn Columbia West Sc is a US Lodging based in Columbia, South Carolina. Red Roof Inn Columbia West Sc is located at 10 Berryhill Rd, Columbia, SC 29210, USA.
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