First room had fleas so they switched my room. Second room had a toilet that constantly ran and the air didn't work. The manager, however, was very nice and comped me for one night and sent a repair man to the second room. Unfortunately, I would never stay there again, or at any Extended Stay.
Stayed here a decade ago when moving to Columbia and had a good impression. Live in Atlanta now and this place has gone to the dumps. Here to visit friends, stayed one night. Room had dog smell (and we have a dog), carpet stains, toilet that flushes when it wants to, shower apparatus that pulls four inches from the wall, no fire alarm (surely a violation) with paper towels plugging the ceiling hole. Top it off, we came in about 6:30 pm and my wife had to wait for 10 minutes before a groggy, uninterested employee attended to us. Same thing in the morning. If you need a budget night to hang your head, this place will do but do not expect much beyond that.
One of the worse hotel stays I’ve ever experienced. A plethora of issues going on. Property is infested with bed bugs and roaches. The front door had to be literally slammed to be shut. Every time I left my room I was paranoid that the door may have popped open. Housekeeping was non-existent and I stayed three nights. I have a 4 year old and there were no kid channels - zero (PBS doesn’t count) and half the channels they did have were glitchy. Water leaked from under fridge and bathtub. Overall, everything felt gross and ready to fall apart. I never review hotels but I had to with this one. It’s sad knowing none of these issues will probably be improved most likely because of the hotel’s gloriously close location to Fort Jackson. Unaware visiting families will always fall for the price and location like I did.
This place is disgusting, I agree with the other comments. Bugs, nasty fridge looks like it's never been cleaned, sticky floors, hot water issues. Also the walls are paper thin, I hear cars and traffic all throughout the night . I Also hear the people next door to me. So I tried turning the AC on to block the noise and that only stays on for 5 minutes at a time. Don't let the" free breakfast" anchor you in, all it consist of is granola bars, instant oatmeal and coffee. Staff was ok though.
Prices are high... Get in the room and there is no tissue.... Cups we're in the bathroom with no plastic on them.... Water does not get hot... Call down to let them know it wasn't any tissue and the guy said you gotta come get it... I will never use this place again and at checkout in the am I will be getting my money back for the next day and stay somewhere else!
Extended Stay America Hotel Columbia Ft Jackson is a US Lodging based in Columbia, South Carolina. Extended Stay America Hotel Columbia Ft Jackson is located at 5430 Forest Dr., Columbia, SC 29206, USA.
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