Had a very good experience here. Room is nice and spacious for our family of 4. Breakfast was plentiful as well. We weren't around for the evening reception but our understanding is they also have snacks and drinks then as well. Hotel is clean, they are renovating some areas, painting and have the pool shut down for complete renovation as well. I know some previous folks mentioned the pool issue. Looks like they listened and are taking care of it.
The staff was very nice and friendly. I took 1 star away because this hotel is in need of a makeover. The bathroom has no vent which made showering like being in a sauna. Also, the bathroom is showing signs of moisture on the walls & floor.
Took off with my spouse to Embassy Suites for a quiet and peaceful Christmas. All of the family were scattered this year and so we did a brief getaway. The staff were great. The accommodations very good and thankfully everyone visiting the hotel we're freindly. Enjoyed just relaxing during the evening social hour. Purchased some wings for a light meal and simply relaxed, enjoyed the staff and the guests. Couldn't have asked for a nicer and more peaceful, drama free experience. Our thanks to the great staff that found themselves working during Christmas.
Came as a bigger group. Rooms were still not ready at standard check in time. Claimed no rooms were avail yet. When do get some rooms the floors were all wet. From carpet cleaning. So had a wonderful wet dog smell to the wet carpet. Then got to hear the music and bump bump bass from 6pm till about 11pm right below in an alleged banquet. Staff was rude at our check in. I would not stay here again. Was here to sleep during the day. The only plus was the beds were comfy.
Happy hour and breakfast were both great. The beds were comfortable. The TV should be replaced as it had lines through the screen.
Best hotel at Columbia Airport! Very spacious and clean rooms. Great ambiance in the lobby. Complementary evening reception with snacks and free drinks are a great plus! Staff is very kind and performing great customer service every time I am here! Highly recommended!
Embassy Suites By Hilton Columbia Greystone is a US Lodging based in Columbia, South Carolina. Embassy Suites By Hilton Columbia Greystone is located at 200 Stoneridge Dr, Columbia, SC 29210, USA.
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