Experience on 12-21-2017. the store had an average amount of people in it and I was in the game department looking at headsets with my son. after walking out of the empty department to ask for help. it was another 20 min before I went I got someone to help. so here here is got interesting. The Manager Tommy that came over asked how he can help and when I replied with my answer proceeded to read the first of 50 different items to answer my question. I asked if anyone new a little more about the product and his reply was do you want my help you or not. I , my son ands wife where floored .I then asked him what would make him talk to me like that and his next reply was , You didn't seem to want my help, it is three days to Christmas give me a break. I do not know where this guy came from but no one should talk to a customer like that. Look at our premium account history. we did not deserve that as loyal as we have been for all of these years.
The employee i dealt with was great knew exactly what it was i was talking about while describing the item and was even able to provide me information about the product itself. 10/10 great customer service
Richard the Store manager was awesome!! He performed my exchange and was super courteous. We had bought a smaller TV and took advantage of the upgrade offer within the time window !!. He had good product knowledge and we will be returning here to buy more !!!
G.Brooks
Great friendly staff. One guy gave me detailed descriptions and opinions to helped me determine what computer to buy.
Found what I needed and the associate who helped me was very knowledgeable. Quick, easy checkout. Very busy due to it being the holiday season, but there were a lot of associates on the floor to help customers.
Best Buy is a US Electronics Store based in Columbia, South Carolina. Best Buy is located at 10136 Two Notch Rd Ste 109B, Columbia, SC 29229, USA.
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