I am pleased with the physicians, and have used this group for years...however, their billing company is insulting. If the bill isn't paid IN FULL within 21 days, it rolls directly to a collection agency with threatening letters arriving weekly. I've called the office of my doctor who tells me to "not worry about it.' Once again, after visiting with my physician in May, I've already started receiving collection agency letters (2 letters in past 2 weeks. SHAME ON YOU TRANSWORLD SYSTEMS INC and Providence Physicians for continuing to use this service.
My actual medical care here was fine. They weren't sure what was wrong with me so they sent me to a specialist who solved my issue.
Dr. Roland is an excellent doctor! He expressed genuine concern and was interested in my overall health. The staff there was awesome also!
I have never been to a physician or dentist that did not send reminders, especially in a practice that I imagine regularly takes appointments months in advance. I feel this is a PREDATORY practice.
Bloodsuckers. Predatory practices. Avoid at all costs. It wouldn't let me give them zero stars.
Although they are not required to send a reminder, I had been sick for many weeks at the time and was not in a state of mind to remember an appointment.
I will not be making this facility my primary care location. I am shocked that a practice wouldn't have an automated system to send reminders like every other doctor I've ever been to.
BETSY DYE KINSELLA
When I called billing to discuss this I was put on hold for 40 minutes until I called back to realize they had forgotten about me. I felt dismissed and not heard.
My problem is with their service and billing. Months ago I went in because I had been temporarily deafened by an infection. I felt pressured to make an appointment for a physical by the staff. I never received any communication or notification from them again until I just received a bill in the mail for quite a lot of money for not showing up to my appointment.
Providence Physicians is a US Doctor based in Columbia, South Carolina. Providence Physicians is located at 114 Gateway Corporate Blvd #425, Columbia, SC 29203, USA.
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