My family was basically stranded on our way to the beach for our summer vacation the Friday before 4th of July in Columbia sc after my truck broke down. I went to all three Ford dealership in town since the truck is still under warranty, they where absolutely no help telling me that it would be 1-2 weeks before they could look at it. No one could at the Ford dealerships would do anything to help me out. I found waltons automotive on a google search. Called and spoke to Reggie he said to bring it over and they would do everything they could to get me back on the road. They even ran me down the street to grab some breakfast. They got down to work quickly and found the problem ordered the parts and got it fixed in what was more than a timely matter. They went above and beyond to make things happen and not to delay our family vacation any further. Many thanks from the Jones Family. Jones Summer vacation 2017
Where do I even begin...... The first reason my car came was for a fuel filter. After this was done I noticed the mechanic missed attaching the filter inside the bracket which is then secured to the frame of the car. Also it was leaking fuel from the assembly. This was caught today on May 25th 2017. The top of The fuel filter was soaked in fuel. Basically I was a riding car bomb..... The shop had to send my car to an outside mechanic shop to figure out the issue because no one here could do it. After I left the shop after them having my car 8 months I'm still coming here. Total of 2,400.00 has been sent and I'm finding stuff as I look myself at times. I advise if you come here pray before you show up that they know what they doing. And always inspect there work behind them. If there was a negative star rating I would have selected it.... The best and only thing about WALTONS is the Mr. Reggie and Jay who work up front because they cool to talk to. I'm only here because the parts are under warrantee...
I walk in and I get great fast service. Very explanatory to any vehicle issue I may have. Most employees I've met over the years are smiling and do good work.
I paid them 2 weeks ago to work on my new engine. They told me they have my new engine & there ready to put it in. It's been 2 weeks & they still have keep push it off. They said it will be either Friday or Monday. Then it was late Tuesday, early Wednesday. I called them Thursday morning they said their putting in the water pump. Then I called around 4, they said their waiting on a part so I asked if they had to order it, he couldn't even answer my question. He just said "we're working on it". I'm very disappointed. I rather someone tell me they don't know when than have me thinking it's gonna be the next day. Never going back
Walton Automotive is amazingly great. I didn't have any problems here. Walton Automotive saved my family. I'm both honored and blessed to have found this mechanic shop.
Walton S Automotive is a US Car Repair based in Columbia, South Carolina. Walton S Automotive is located at 744 Greenlawn Dr, Columbia, SC 29209, USA.
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