Nice and secure storage but very little parking and often crowded
I do not recommend this location when moving. Poor customer service and unreliable. They pushed my sisters pickup time back and didn't tell her until she called and asked. Very sloppy and ridiculously slow installation of her hitch as well. Waited at Uhaul for HOURS to accomplish a routine request. Disappointed and will not use again!
Excellent staff and great managment. E.J. is a great manager and knows how to treat customers right. Chris is also excellent. I have used several U-Hauls over the year and by far the best experience is from the Spring Valley location. I would recommend this location above all others. This location is the place to go for your moving needs. I appreciate how great it is to work with them.
EJ and his staff were such excellent people to work with. We were moving to GA from SC on the day that a section of I-85 burned down. We ended up having to change our trip destination and go to FL instead. Despite the complication of changing the destination once it's been set, EJ and the people at this location were so accommodating and made sure we were able to get to our new destination without issue. Thank you to EJ and his staff for all of the stress they prevented during our move!
We were trying to get a brake controller installed in a truck. We called to see if we could set anything up, we talked to two different people. Finally somebody named bill told us that we could bring the truck up. We sent two employees to the location, which the manager was extremely rude. He told them that we had never called. we then asked him if a Bill or Emilie worked there. He told them "no, we don't have a Bill or Emilie at this location." We have used this location in the past and have never had an issue until now. It's very sad that the manager was so rude, he could have handled the situation very differently.
U Haul Moving Storage Of Spring Valley is a US Moving Company based in Columbia, South Carolina. U Haul Moving Storage Of Spring Valley is located at 8400 Two Notch Rd, Columbia, SC 29223, USA.
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