The mattresses don't feel the same to me, but seem fine.
This was my first time doing business with American Freight. I was told I would be notified when my bedroom set came in but they didn’t tell us it came in until they were already on the way to the house to deliver. Also we were not told that set up isn’t included in the price. When my husband and I were setting up the bed we noticed they gave us king sized bed rails instead of queen sized. We are used to doing business with Rooms To Go and they take care of setup and everything. We will probably do our business elsewhere next time.
The chair we got was about the same quality but lower quality covering - it was all they had in stock. It came in two pieces & was not completely put together properly. My husband had to work with the side himself to get it to properly lock in place.
All in all not a bad experience, but nothing great either. If you need some inexpensive furniture & find what you like this is as good a place as any. Don't expect to get high quality for a low price.
I ordered furniture on 3/11/17. The guy said to allow 2 weeks for it to come. 3 weeks passed so I called to inquire about my order and was told oh, it's coming. Can't give you a date but it's coming. Looked down at the fine print of my receipt and at the bottom, estimated date of delivery is today 4/15/17. Your customer service sucks! These folks should be informed enough to say hey it will be a month before your furniture comes which will allow the public to make an informed decision on whether or not to still do business with you. Well today is 4/15/17 and I doubt I will get a call. I will allow one additional week (which will be a whole 6 weeks from date ordered) before heading to the store and requesting my money to be refunded. I've been waiting patiently, but my patience has been worn paper thin! NEVER again though! This post is to be continued.....
They really helped our new apartment look the way we wanted it to.
I would liked to have given a higher rating but given the results of our experience this is fair. Place has very friendly staff. Mid-quality furniture for a fair price. Your best bet is to find something you like, check to make sure it's in stock, & plan to have a truck to take it home yourself. They do offer layaway & delivery for a reasonable price.
Great experience. I purchased living room furniture plus guestroom furniture. I find the quality high and the price low. I took advantage a manager's special and was given a further discount as I bought everything at once. Delivery was the next day and they even helped me get things out of the boxes and do some of the set up. I would definitely buy from them again
We ordered a couple of mattress sets, a bed frame, and a recliner and chose a 3 month payoff with delivery for all of it. We paid up & arranged for delivery, but the recliner was out of stock. Supposed to get "ours" - "in a few days." They were going to call us to coordinate delivery when it arrived. After 2 weeks no word. When we called to check on what was going on - had to check with manager. Still "supposed to be in a few days." This is nearly 4 full months from putting down our deposit with ordering it. They offered an "upgrade" with immediate delivery. My husband agreed on a different chair & it was delivered that day.
American Freight Furniture And Mattress is a US Furniture Store based in Columbia, South Carolina. American Freight Furniture And Mattress is located at 1424 Atlas Rd, Columbia, SC 29209, USA.
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