I had a good selling experience. I brought in clean, gently used & current clothing/shoes/swaddles etc and was paid $73 for 77 items. That's more than I expected so I was very happy. There was a rude lady working the register on 12/26/17 she was African American, in her 30's maybe. I was unclear where to pick up my payment/unwanted clothing and her only statement to me was "the line starts in the middle" no "hello"? No "how can I help you?" so that was annoying. I know the workers put up with a lot of unhappy sellers & get a thick skin but save it for those people.
Last night my husband and I were there looking for a baby swing. We came across one that had a big price tag attached to the bar showing it was 12.00. When we got to the counter to purchase, it was ringing up 30 something instead. Needless to say the associate said the tag was wrong, she jerked it off and stated we couldn't get it for that price. She was kind of rude, she kind of made seem as if we changed the tag ourselves, so we just walked out. We got to the car and I decided to call and speak with the manager. Let me tell you, he wasn't any help at all! On top of that he tried to cover up. First he said that the swing had been sold. I told him I was in the parking lot and that wasn't true. Then he tried to tell me that the janitor that cleans up put it on the swing by mistake. I don't believe that for 1 minute, it wasn't just placed on there, it was tied on there. I told him just to forgot it bc he wasn't any help. No wonder this place has bad reviews. I love the Once Upon A Child in Florenc, nice clean store and selection as well as friendly associates. Just wanted to give an heads up.
At times, I was very rudely treated, I had to wait one hour past time given to get money and what was taken seemed to be arbitrary. Also, amount given on name brand clothes does not make trip out to store worth it. Also, I have been asked to bring in name brand clothing and most of the time when I bring it in the people going through the clothes do not seem to know what they are looking at. As a rule, they do not take Classic girl's clothes. Also, some clothes That weren't accepted one time may be accepted the next time if a different person is making the choice.
My experience was very good. A young lady directed me to the sizes for my granddaughter and explained how to find things in the store. When I was preparing to check out another young lady explained the program, discounts and the app for my phone. Thanks for a great experience.
Sometimes you are able to find really good deals on new items or find clothes in good condition but lately the quality of clothing has not been much better than what you find in your local Goodwill. You go and trade in your items and they deny you for out-of-date clothing but they still take clothing from others or buy shoes that are not in good condition and are sometimes worse.than the ones that you're trying to sell. I think they should work on reviewing what the the workers should take and not take when doing consignment. I love that they have deals all throughout the year and clearance sales! I wish that they would also apply the sales to some of the toys and shoes which people are looking for deals on.
I used to do business with. Once..... all the time. Now, I seldom go out there. I use the Northeast store.
Once Upon A Child Columbia North East is a US Clothing Store based in Columbia, South Carolina. Once Upon A Child Columbia North East is located at 10136 Two Notch Rd #107-A, Columbia, SC 29229, USA.
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