Updated 12/28: I asked him if they were fresh before leaving the store. Then I get in the car and they are hard as rocks. Went back and was told they make fresh ones every 3 hours. It would’ve been nice to know that before I wasted my time. I would give them no stars.
So make sure you check them before you leave.
The cookies are amazing! I wasn't super impressed about the carry-out options for the ice cream cookie-wiches though, because mine melted on the way back to my destination and became very messy. The hours are great and the service was decent. They need to amp up their efficiency a bit though, because we did end up waiting a few minutes to be served because of slow staff.
I work across the street and I order cookies from here all the time. They even deliver to my house out in West Columbia. The cookies are usually still hot, they make them fresh for every order. You can earn cookie dough points and earn free cookies. The people are super nice and they can always find my house (which is hard to find). I love this place but I'm getting fat and I blame them.
Don't be mistaken, the price seems good, but the quality and size of the cookies are not worth your time. $10, for it to be late in a non rush hour time. $10 including delivery, tax, a milk, and 2 lousy cookies?? I only recommend this place if you like being scammed out of your money.
Would love to give them 5 stars, but the last two times I have came here they gave me hard cookies. I mean hard as a rock
The food is amazing but not worth the price and the customer service is non existent. The employees almost seem high. When taking my order the employee didn't say one word to me and just said my total and handed me the recipt. Then when I got my cookie and ice cream I didn't get a spoon so I asked for one and they pointed and said near the ice cream...There weren't any and so I had to ask, I needed 2, one for me and one for my boyfriend and I clearly said 2 spoons please and the man handed me one??? I only give 2 stars because at least the food is decent, I'll give them that, but if you're looking for great customer service stay away, probably better off getting it delivered.
Insomnia Cookies is a US Bakery based in Columbia, South Carolina. Insomnia Cookies is located at 2013 Devine St, Columbia, SC 29205, USA.
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