Clean, well lit, well stocked and a courteous staff. The store has all the department's you expect in a mid-end grocery store (deli, seafood, bakery, etc.) It's conveniently surrounded by many stores. It could use a bigger parking lot.
I like the general customer service but my wife and I purchases 3 long subs and they was not very well made. And was kind of upset that their store brand chips contain MSG
I've always gone to Publix for their customer service but at the Forest drive location both the cashier and person bagging groceries were exterminated rude this evening. The lady never asked how I was or said to have a good day the only interaction I got was my total and hers your change. Didn't and the person bagging didn't even hand me my two bags she just pointed at them and said here.
One consultant at the deli burnt a guys sandwich & didn't apologize or give him new bread even though he said he would still eat it. My consultant Randy was so busy talking to his co worker that he wasn't listening to my order but he did apologize after putting extra mustard on my sandwich. This place is normally good but today they were unprofessional.
Todays fried chicken was dry, and not tasty and juicy. Purchased at 11am. Two weeks ago I dropped in at a quarter til closing to grab some ice cream. 2 lines backed up, and asked manager to please open another. He ignored me and talked on the phone. After 10 minutes, I left and went to Kroger.
Publix Super Market At Trenholm Plaza is a US Supermarket based in Columbia, South Carolina. Publix Super Market At Trenholm Plaza is located at 4840 Forest Dr Ste 10, Columbia, SC 29206, USA.
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