This location has very irate Customer Service, I called to inquire about the cost of moving and the defensive and aggressive demeanor I received from a #UHAUL employee/representative was very unpleasant and undeserving. The male Uhaul employee/representative refused to provide his name when I informed him that this phone call has become very aggressive and I felt very uncomfortable speaking to him any longer. A follow up call was made to corporate immediately.
The customer service was excellent. The handsome gentleman in the office was extremely helpful and courteous and genuinely cared about providing great customer care. I was in and out, ready to drive off in the truck, in about 10 minutes.
MICHAEL MORRISON IS THE OWNER!!! BEWARE!!!! I was the manager there at Rosewood Self Storage and I am here to tell you that the entire facility is infested with rats and snakes. The owner refuses to take responsibility of this issue and if you store your belongings there, expect to see rat droppings and snake skins everywhere! I am glad I am no longer affiliated with this dump of a storage facility. There is NO CLIMATE CONTROL, never was! MICHAEL MORRISON is the OWNER!!!
Said he was open until 5 pm. Showed up way before that and we agreed I would come back later to get the key because he couldn't get the computer to work. I came back at 4 and he was no where to be found. the office was locked. I called lifestorage on garners ferry because I needed to put my stuff somewhere asap. they are so friendly. GO TO LIFESTORAGE. NOT HERE
He gave precise direction on what to do after regular business hours to return the truck, I'd definitely use this location again.
Great experience! Clean! Great customer service!
Rosewood Self Storage is a US Storage based in Columbia, South Carolina. Rosewood Self Storage is located at 410 Superior St, Columbia, SC 29205, USA.
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