A stray wandered into my yard, very friendly, had collars but no tags. Called ahead to see if they could check for microchips and they agreed that they would see us if we could be there in 5 minutes. It was at 245 pm. We were already on the way & had gotten there before 250. A cashier informed us the vets had left because they decided they didn't want to wait for us AFTER AGREEING to waiting for us while we were on the phone. They wasted our time & this poor dog's who just needed to find his owners.
Joe loves this place. He is a senior blind cocker spaniel who loves riding in Mom's car. He knows when he is at the store. He is not too crazy about the dog wash area, but he chills with the groomer, and knows where to find the squeaky toys. His bath
One visit in particular, I was impressed by the way a Pet Supplies Plus employee responded to my pup, who went from his silly 'in the middle of everything & try say hi to everyone' self to a more timid reserved way when offered a treat by the PSP associate. I really appreciated how the PSP team member Neil down to his level and attempted to offer the tree in multiple different ways so that my dog would feel less shy and nervous to befriend him. I ended up taking his treat home for later but the care and respect towards my dog in those few minutes from the young employee really stood out. I appreciate that the employees selected for this location are clearly ones that have no qualms for being around the pets that are brought into the store and have the knowledge to do so properly (& clearly safely)!! So, thank you to the management of this Pet Supplies Plus, as well as that employee whos name I never made note of to commend before going home.
Definitely a standard Pet Supplies Plus store as far as dog food and dog related merchandise and variety of products goes. The store is always clean and (mostly young, college-age) staff is always more than willing to offer assistance for when you have questions or need help.
Everyone else is great but the groomers. One tried to feed my puppy french fries when I got there and kept talking down to me. I would not recommend the grooming department but the rest of the store has helpful and friendly staff.
Helpful staff. They love animals.
Pet Supplies Plus is a US Pet Store based in Columbia, South Carolina. Pet Supplies Plus is located at 1001 Harden St, Columbia, SC 29205, USA.
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