This Sephora is trash. They never have anything. I asked one of the cast members about a skin care item and she reacted like I didn't even know what I was talking about so I replied, "I'll look online to see if you guys even carry it in this one". They're so rude and some of the look like they can't even do their own makeup. I hate this one with a complete passion.
I went to this location twice this past week. Both visits I had to wait in line behind only one person for at least 15 minutes with no one else on the register. Both times the only person in front of me at checkout were still "shopping" and hadn't yet decided what they wanted despite being at the register. The employees also had difficulties checking them out due to whatever crazy complicated transaction they were trying to complete. Meanwhile the other employee in the store could have been on the other register to help out both times, but insisted on walking around an empty store helping no one. I won't be returning to this location again.
If I can give zero stars I would..I walked in and the girl that worked there who's name is Anastasia was so rude she kept trying to have me go look at some products and I kept saying I'm all set thank you (3 times) and she snapped at me and said "I WAS JUST TELLING YOU" with the biggest attitude and then my cousin was trying one of the spray samples and the other employee name "Frankie" said "is that a sample you're spraying?"(probably assuming she opened it) and she said yes it's the sample tester, he's like " oh I didn't know we had any samples of those"...worst customer service ever..I definitely will be making a complaint and don't recommend anyone to go there.
Chase that checked me out was an absolute doll and I really appreciate his thorough customer service. I noticed he was chatting with the guest in front of me and took time to chat with me. He was patient when we couldn't find my Beauty Insider account. Highly recommend this location!
love it
I went in today with my best friend for her birthday & had the best time! The staff was friendly and I got to try samples before I commit to buying. The girl that did my friends makeup was so thorough, took her time and was great!
Sephora is a US Health facility based in Columbia, South Carolina. Sephora is located at 304 Forum Dr, Columbia, SC 29229, USA.
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