stylist did not listen to what I wanted then wanted to charge me another 50 bucks to make it right never again poor customer service by asst manager
I love this place. Rachel Donahue is the "Boss Applesauce" and she gave me great haircare tips. The staff is courteous as well as experienced. Weather its for a cut, color or style this is the place to go!
I’m beyond disappointed with this business! I took my 13 yr old daughter in for a cut. What we left with was disappointment and money waisted!!! We picked a photo out of the book and asked for a cut and style! The older lady looked at the picture multiple time then asked every few inches “is this ok?” Knowing good and well her hair looked nothing like the picture we picked out. After the fourth time of asking if it was ok, I showed a picture from my phone the exact hair style we had before! I’m the end I gave up told her we are fine. Paid for the services and knew we had to have her hair like that until I could get an appointment! Here’s my thing, if your not confident in what a customer asks for, speak up and say so! Don’t play as if you are going to give them what they are asking for! So unproffesional!!! I don’t recommend this establishment to anyone. This business is lucky I can’t post photos, or I would!!!
I went here today to get a simple, one length bob cut. When the stylist was finished I looked at my hair and the front was half an inch shorter than the back on one side and the other side was half an inch longer than that with random long pieces. I asked her to make it all one length and it came out even more uneven. I ended up saying it was fine, paying, and left and went across the street. I walked in and the stylist could see from across the room what had happened to my hair. Thankfully she fixed it. I would not recommend this place to anyone considering all I wanted was a one length bob!
Absolutely terrible. Would not recommended this place to anybody. One of the workers there cut one side of my hair and left the other untouched.
Cost Cutters is a US Hair Care Studio based in Columbia, South Carolina. Cost Cutters is located at 5510 Forest Dr #2, Columbia, SC 29206, USA.
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